New and developing players are continually entering the payment processing sector. Today, we’ll discuss Razorpay vs Stripe and evaluate the two on the following criteria:
Razorpay vs Stripe: Comparison
Before we begin, here’s some background information for the uninitiated.
A Brief Introduction of the Two
Stripe
Stripe is a payment processor or aggregator that accepts payments from third parties. It does this by consolidating multiple merchant accounts into a single account and facilitating online payments for them.
Stripe has managed to set itself apart from established competitors like Paypal in recent years by launching a host of new and creative tools and capabilities. It is particularly well-known for its flexible platform. Its APIs are well-documented and developer-friendly.
Understanding Stripe’s platform and all it has to offer can be a little intimidating for newcomers.
Razorpay
Razorpay is based in Bengaluru, India, and was designed exclusively for the Indian market. In India, the payment processing business is still in its infancy. To set up payment processing for an internet business, one must go through a lot of paperwork and bureaucratic red tape. This is also why multinational behemoths such as PayPal, Square, and others have struggled to fully enter the Indian market.
The founders of Razorpay sought to create a payment gateway that would make it easier for merchants to accept online payments.
Razorpay is a newcomer to the market, so it doesn’t have the same level of innovation or market share as Stripe. It is still a young company that is generating a lot of traction in India.
Also Read : Best WordPress Payment Gateway in India
Customer service
Stripe
Stripe doesn’t have a phone number for customer care, but you can reach them via email and tickets 24 hours a day, 7 days a week. They also have paperwork relating to everything they offer that are rather simple to comprehend, so you can readily get answers to your questions on their website without having to contact them.
They also have a sizable expert network, so assistance is constantly available.
Razorpay
Razorpay’s website also has documentation and instructions, however they aren’t as comprehensive as Stripe’s. Often, you’ll have to contact their support or seek aid from other internet resources. Because Razorpay is relatively new, the community isn’t as huge as Stripe’s.
Aside from ticketing, they provide phone help during business hours on weekdays.
Security
Stripe
- Stripe has received PCI Service Provider Level 1 certification, which is the highest level of PCI compliance certification available.
- To ensure that all websites connected to them are secure, they use HSTS and HTTPS.
- All credit card information is protected by encryption. Stripe stores, decrypts, and transmits credit card numbers in a distinct hosting environment, so they don’t share any credentials (servers, account details, databases, etc) with their other services.
Stripe Radar: In the world of eCommerce, fraudulent payments are becoming increasingly common. Stripe decided to plan ahead and offer Radar, a solution that leverages machine learning for fraud protection, after realizing that current payment systems aren’t prepared for such dangers. It runs in the background, scanning all transactions that take place on Stripe’s network. The goal is to use data and signals to detect dangerous transactions and block fraud before it reaches a merchant’s platform.
Since 2016, Radar is said to have prevented billions of dollars in fraud.
Razorpay
- Razorpay is also PCI Service Provider Level 1 certified.
- Credit card numbers and other sensitive information are delivered through HTTPS across a PCI DSS infrastructure. As a result, all transactions on their system are secure, implying that HTTPS protection is not required for all eCommerce websites.
- During checkout, the user is not redirected to another website. The customer does not leave the eCommerce site. If the user is unable to complete the payment procedure for any reason, they must begin the process anew.
Razorpay complies with all industry security standards. However, being a newcomer to the payment processing sector, it lacks any unique or novel features that would considerably lower the danger of fraudulent payments, hacking, and identity theft, among other things.
Payment modes
Stripe
- Cards: all major debit and credit cards including Visa, Mastercard, American Express cards, etc.
- Digital wallets: Apple Pay, Alipay, Google Pay, Masterpass, Microsoft Pay, and others are examples of digital wallets.
- Other modes: Other payment methods: Giropay, EPS, Bancontact, Klarna, Multibanco, and so on.
Stripe also accepts payments from customers in person.
Razorpay
- Cards: all major debit and credit cards including Diners, Visa, Amex, Rupay, etc.
- Digital Wallets: Amazon Pay, Mobikwik, Airtel, Jio Money, Freecharge, and other digital wallets are examples.
- Other modes: Other options include netbanking with more than 50 banks, EMI, and UPI.
- Pricing
When it comes to payment processing, both Stripe and Razorpay use flat-rate pricing. There is no one-time setup price or monthly maintenance expense with either of them.
| Plan | Stripe | Razorpay |
| Pay as you go/ Standard Plan | – 2% transaction fees for cards issued in India – 3% for cards issued outside of India – 4.3 % for cards issued anywhere, along with 2% for currency conversion. | – 2% per transaction applicable for Indian Credit/ Debit cards, Net Banking, UPI, Wallets. – 3% per transaction on Diners and Amex Cards, International Cards, EMI. |
| Enterprise Plan | Contact for quotes. Plan includes: – Dedicated support – Migration assistance – Volume discounts – Account management | Contact for quote. Plan includes: – 24×7 priority support – Online activation within 24 hours – Early access to new features, etc. |
Features
Stripe
1.Mobile payments: It includes Android and iOS SDKs that allow you to create bespoke checkouts from the ground up or use pre-built UI components.
2. Invoicing: Invoicing can be used to bill US corporations. You can customize the invoices with your logo and take payments by credit cards or ACH.
3. eCommerce integrations: Stripe integrates with all major open-source systems, including WooCommerce, Shopware, Magento, Drupal, and others.
4. Checkout page toolkit: Stripe includes a pre-built payments page as well as a customer UI toolkit, allowing you to customize your payments and checkout pages to your liking. Stripe.js can be used to create it from the ground up.
Razorpay
1.Checkout: They feature a javascript-based cross-platform payment form that you can easily integrate. You can brand their prebuilt checkout with your logo, but I couldn’t find a way to make one from scratch in their knowledgebase. As a result, you may not be able to personalize it as much as you’d want.
2. Mobile payments: SDKs for Android and iOS are available. Autofill OTP is included in their Android SDK, so clients don’t have to fill it out manually every time. They also keep their features and payment methods up to date automatically, so businesses don’t have to.
3. Integrations: Shopify, Magento, Prestashop, OpenCart, WooCommerce, and other eCommerce systems are all supported with Razorpay. It interfaces with more than 30 platforms in total, including server, application, and community integrations.
Verdict: What to Choose and When?
So that’s all I could find out about Stripe vs Razorpay.
Both fulfill industry standards and include all of the essential features of a payment processing service. Stripe, on the other hand, is undoubtedly one or two levels ahead of Razorpay in its game. It supports in-person payments, ACH payments, and invoicing, all of which are not available through Razorpay.
Both have flexible and well-documented APIs, while Stripe has a slight advantage in this area. Stripe offers two options: customize or build from the ground up. Maybe it’s because it’s a developer-first platform that can’t be used by someone who doesn’t know how to code. You can alter your checkouts using Razorpay, but I didn’t see a ‘create from scratch’ option.
Both Razorpay and Stripe meet the security compliance criteria. Stripe is one step forward in this area as well, because all credit card information is encrypted and stored on a different server. As a result, if a merchant’s server is hacked, no sensitive data will be exposed.
If you’re a merchant who doesn’t want to deal with the hassle of adding a payment layer to your online store, Razorpay is the way to go. It is designed to make payment processing simple for merchants.
Stripe is a platform that focuses on developers. Stripe is the way to go if you have a team of programmers and want to personalize your payment platform.