As modern marketers, we now live in a world where the number of options for doing our tasks is nearly limitless. Gone are the days when we had to buy newspaper and magazine ads, produce and distribute brochures, write editorials, email our database, and so on. We never really know how effective our efforts were.
However, the situation has changed. Digital marketing, SEO, SEM, PPC, Social Media, and a slew of other terms have become commonplace.
We can see how the marketing sector is changing, and it’s fascinating to see how much technology has altered marketing. We’ve arrived at a moment where fresh ideas, concepts, trends, strategies, and best practices are constantly reshaping the marketing landscape.
According to a report, social media has been an important aspect of marketing for the previous five years for 24% of the 5,700 worldwide marketers surveyed.
While marketing techniques must become more imaginative and useful, constant technological improvements have aided marketers greatly.
The use of ‘Voice’
According to statistics, voice searches account for around one-third of the 3.5 million queries conducted on Google these days. The importance of its mission is only projected to grow in the coming years. Voice is becoming a viable tool thanks to machine learning, automation, and other technologies. When you ask Siri a query, it returns extremely few results, as opposed to conventional Google searches, which provide a large number of results.
While the growth is positive, it also poses a significant challenge to businesses. As a result, marketers will need to work hard to become one of those queries. They must adjust their SEO methods in order to achieve positive outcomes. When conducting a voice search, they must anticipate what a customer would say rather than type. It’s also crucial to employ normal conversational language as keywords, as well as lengthier phrases or whole sentences. Technology is assisting marketers in getting closer to their clients in this way.
Chatbot Technology is growing
Chatbots have existed for quite some time. It’s a system that blends text, audio, and messaging to communicate with customers directly.
According to polls, the global market for chatbot marketing has reached $1.2 billion and is increasing at a rate of 24 percent. Furthermore, 45 percent of customers prefer to communicate with businesses through them.
Chatbots have shown to be extremely effective in the manner they have managed client enquiries and complaints by meticulously utilising data. It can be a useful tool for analysis, and it can be a basis for forming future marketing plans, based on the questions people ask, the difficulties they have, and the type of feedback they provide through chatbots.
Chatbots are expected to account for about 80% of customer-to-organization contact, according to projections. As a result, businesses must either include them in their marketing strategy or make present chatbot features really valuable.
It is undeniable that social media has transformed the way people connect over the last two decades, but it has also provided marketers with limitless options. Several companies have used social media channels to communicate with customers for customised promotions. It is, nevertheless, difficult to discover trustworthy marketers and customers. They’ll have to engage with their customers in a genuine way, emphasising the human element in their brand messaging.
You can advertise to as many people as you want with social media marketing, as long as you stick to a budget.
Even with all of the automation, video will continue to have a marketing impact. Consumers will still choose to watch a video over reading a long blog article if the video is original and accurate. As a result, in the age of blogging, video marketing should never be overlooked.
Even if marketers concentrate on video marketing, it is important to remember that clients prefer distinctive and one-of-a-kind videos.
Artificial Intelligence and Machine Learning
Artificial Intelligence has unquestionably become an integral component of our daily life. However, Artificial Intelligence has boosted the role of marketing in recent years. Because marketing necessitates decision-making and planning, Artificial Intelligence is the most important support system because it aids decision-making.
According to a report, we created 90% of the world’s data last year but only used 1% of it effectively (this is not as small as it seems). As a result, knowing how important data is in making the best decisions about personnel, initiatives, and customers, marketing plays a crucial role.
With machine learning, machines will not be given many rules to obey, but will instead be processed and programmed to learn and experience the majority of what consumers will require.
Social media has altered the way people connect for the past two decades, but it has also provided marketers with new opportunity. There aren’t many places where you can get someone’s undivided attention like social media, which makes marketing that much more effective.
For the designers of sites like Facebook and Instagram, marketing is the reason why social media has become so successful. While social media marketing can be costly, especially when done on a large scale, you’ll be hard pushed to find any other strategy that offers a comparable return.
Depending on your budget, social media marketing allows you to advertise to as many or as few people as you like. Because of its scalability, this marketing method is equally valuable for new businesses as it is for established ones.
Your message will gradually get across due to the length of time social media users spend surfing their favourite network. People are more likely to take a product or service seriously if it is well-known on social media, which highlights the importance of online branding.
One of the key marketing principles is that when your brand becomes more prominent in the minds of your customers, they will be more likely to favour it. Internet branding, as the name implies, brings branding methods online, allowing marketers to reach a new audience.
Internet branding frequently includes social media initiatives, as we just said, but it can also go deeper. Having a website is likely the most fundamental type of internet branding, and the quality of that site can have a positive or negative impact on the perceived legitimacy of a brand, depending on its quality.
The total online presence of a corporation will indicate whether or not it has done a good job of internet branding. Keep in mind that there is no one-size-fits-all approach to branding, as each digital marketing agency will employ a distinct strategy depending on the client.
Search Engine Optimization (SEO)
Finally, digital marketing agencies must consider SEO, since it will have a significant impact on the amount of exposure their clients receive. SEO is a catch-all word that refers to all of the algorithms that determine what, and in what order, appears on a search engine.
When people use Google or Bing to search for something, they seldom get past the first page, therefore the purpose of SEO is to ensure that you rank high enough for people to see you. Many digital marketing organisations specialise in helping their clients improve or optimise their SEO, either directly or indirectly.
For example, SEO is intertwined with content marketing, and many providers will employ it as a vehicle for keywords or other elements that can aid in improving search engine ranks. Learning SEO is one of the most important parts of working in the field of digital marketing.
One of the most important functions of SEO is to make a brand more accessible to the average individual. It is not being properly marketed if potential customers must seek far and wide to find a product or service. However, SEO can’t generate demand out of thin air, so consumers must first be looking for what’s being sold.
Changing Face of Marketing
Software tools and new technology, on the other hand, assist marketers in devising new ways to engage clients. The internet is rapidly evolving into a living thing, with millions of interconnected gadgets, user-generated content, and social interactions taking place on smartphones, laptops, and tablets. These are all new marketing channels. If we actually want to achieve effective marketing, we must acknowledge that technology plays a significant role in the process.
These are huge developments, and it is unrealistic to expect all companies to adopt all of them. It will be determined by the industry’s other companies. However, some growth marketing agencies are still projected to make a substantial difference in the marketing sector. Through technology, it is possible to determine what consumers desire and how their needs vary. However, businesses must pay the necessary costs and ensure that their workers are properly trained and knowledgeable in order to make the best use of them.
Other developing techniques are likely to be built on the Cloud, AI, and data analytics, and they will continue to have a significant impact in 2021.
Have you changed as a marketer as a result of technological advancements? Take note of the most recent digital marketing trends and technology, since they will be the driving force behind your success.